LEGAL
PRIVACY
POLICY.
01 / Controller and contact
SOLIDEX BOUW B.V., Lauwers 22, 3332 TB Zwijndrecht, The Netherlands, is responsible for the processing described here. For privacy questions or requests, email solidexbouw@gmail.com or call +31 6 34 49 40 81.
02 / Data we collect
The project form requires your name, email address and message. Company name, telephone number, project location and project type are optional. We also process information you choose to send by email, telephone or WhatsApp and the resulting correspondence. The website may record IP address, browser or device information, requested pages, time and basic security logs. Your cookie choices and, only with consent, Google Maps, Analytics or Ads data may also be processed.
03 / Why we use it
We use enquiry data to answer you, assess a project, prepare a quotation and take steps you request before a contract. If we work together, we use it to perform the contract and communicate about the project. We keep required financial and business records to meet legal obligations. Limited security and technical data is used for our legitimate interest in keeping the website and business communication reliable and secure. Optional Google services are used only with your consent.
04 / Who receives data
Only people and providers that need the data receive it: authorised staff, website and hosting providers, email services, Telegram for lead notifications, professional advisers, relevant project partners and public authorities where the law requires this. Google receives data only for the services you enable in Cookie settings. We do not sell personal data.
05 / Transfers outside the EEA
Some providers, including Google or Telegram, may process data outside the European Economic Area. Where this happens, the provider must rely on a valid transfer mechanism, such as an adequacy decision or Standard Contractual Clauses, together with any required supplementary safeguards.
06 / How long we keep it
An enquiry that does not become a project is normally deleted or anonymised within 12 months after the last contact. Project, contract, invoice and other records that form part of our statutory business administration are kept for 7 years after the relevant financial year, or longer only if another legal duty or active dispute requires it. Routine security logs are normally kept for no more than 90 days unless an incident requires investigation. The consent cookie lasts up to 180 days; optional Google cookie periods are listed in the Cookie Policy.
07 / Security and automated decisions
We use appropriate access controls, updates and organisational measures to protect data. No internet service is completely risk-free, so access is limited to what is needed. SOLIDEX BOUW B.V. does not make decisions with legal or similarly significant effects solely by automated means.
08 / Your rights
You may ask to access, correct, delete or receive your data, restrict its use or object to processing. You may withdraw consent at any time without affecting processing that was lawful before withdrawal. We may ask for information needed to verify your identity and normally respond within one month. You may also complain to the Dutch Data Protection Authority, Autoriteit Persoonsgegevens, at autoriteitpersoonsgegevens.nl.
09 / Cookies and changes
The Cookie Policy lists the storage and third-party services used on this website and explains how to change your choices. We may update this policy when the website, providers or law changes. The date above shows the current version.